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FIELD SERVICE TECHNICIAN –ROBOTICS AND MECHATRONICS

Company: Schubert North America, LLC

Location: West Coast (California, Oregon, Nevada)

Openings: 1

Schubert North America is a leading supplier of robotic packaging machines specializing in high-speed packaging applications for the food, confectionary, pharmaceutical and cosmetics industries. We are growing our business and are searching for an expert who can build and develop our service organization. This is your opportunity to join a global leader in the field of top-loading packaging machines and to create an exciting and rewarding future.

*This position is for someone who is currently located in the West Coast; relocation will not be offered for this opening*

Key Responsibilities:

  • Responsible for troubleshooting, preventive and corrective maintenance actions, installation and testing of Schubert robotic equipment at customer plant locations
  • Work on electrical systems, PC controls, PLC controls, servo drives and controls, and mechanical systems
  • Recommend technical solutions by examining customer machines, clarifying requirements with customer representatives
  • Provide phone support to customer technicians to facilitate the resolution of hardware/software issues
  • Increase sales opportunities by identifying untapped customer needs, product enhancements, and industry developments
  • Maximize customer satisfaction by working closely with customer contacts
  • Represent Schubert to customers in a professional manner and provide effective and professional communication
  • Training of customer operators and maintenance staff
  • Must be able to travel for on-site servicing and installations; travel will be mainly within North America, occasional travels to the head office in Germany will be necessary

Skills and Qualifications:

  • Background in Mechatronics or Electronics
  • A minimum of 3 years hands-on experience in servicing or manufacturing of packaging machinery
  • Knowledge of robotic systems is desirable
  • Working knowledge of servo drives and control systems
  • Strong troubleshooting and problem-solving skills
  • Positive attitude and ability to work independently, while still acting as a team-player
  • Ability to develop and maintain strong rapport with clients
  • Ability to communicate effectively both verbally and in writing
  • Flexibility – able to quickly adapt to new situations – and creativity – able to think “outside the box”
  • Able to commit to several months of initial training in Germany, some training at our Charlotte, NC office as well as travel within North America for extended periods of time
  • Must have a valid work permit, driver’s license

Schubert North America offers a competitive salary and benefits program.

Email your resume to:
Schubert North America
careers(at)schubert-na.com